| Title - Category |
Author |
Rating |
| The Customer Journey: walking in their shoes -Customer Service |
SynergizeTrainingResources |
4.00 |
|
| Trainer Responsibilities -Trainer Support |
SynergizeTrainingResources |
4.00 |
|
| Aggressive Clients: Role Play -Customer Service |
SynergizeTrainingResources |
4.00 |
| Good exercise - nicely laid out.
Jim |
| The Customer Journey: walking in their shoes -Customer Service |
SynergizeTrainingResources |
4.00 |
|
| Listening: 6 Questions -Communication |
SynergizeTrainingResources |
5.00 |
| Are very good ice-breaker. Just have to be very careful to read the question out correctly and not to be tempted to elaborate. Fantastic! |
| Trainer Responsibilities -Trainer Support |
SynergizeTrainingResources |
4.00 |
|
| Listening: 6 Questions -Communication |
SynergizeTrainingResources |
1.00 |
|
| Individual KPI Template -Trainer Support |
SynergizeTrainingResources |
5.00 |
|
| Listening: 6 Questions -Communication |
SynergizeTrainingResources |
5.00 |
|
| Cohesion: sticking to success -Teamwork & Leadership |
SynergizeTrainingResources |
3.00 |
| Good for understanding concept, may not be so good for a less mature team who need practical examples/exercises to understand |
| Cohesion: sticking to success -Teamwork & Leadership |
SynergizeTrainingResources |
2.00 |
|
| Delegation Strategy: Case Study -Development & Delegation |
SynergizeTrainingResources |
5.00 |
|
